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Minister of Tourism, Hon Edmund Bartlett, and one of the Caribbean’s most influential voices in global travel and tourism, has issued a bold call to action to the Caribbean Community (CARICOM), urging member states to formally recognise tourism as the region’s single largest economic activity and to act collectively to protect, develop, and future-proof the industry.
at Wed, 13 May 2026 16:04:11 +0000
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At a time when European airline carriers are cancelling hundreds of flights due to the soaring price of fuel caused by conflict in the Middle East, it’s no surprise that ‘geopolitical tensions’ has topped the list of concerns among corporate travel professionals in the region.
at Wed, 13 May 2026 15:10:14 +0000
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As travellers increasingly prioritise authentic and unique escapes, O&L Leisure is spotlighting its six distinctive properties across Namibia - Strand Hotel Swakopmund, Mokuti Etosha, Le Mirage Sossusvlei, Chobe Water Villas Zambezi, Divava Okavango and Midgard Otjihavera Windhoek - all offering curated journeys through some of southern Africa’s most extraordinary landscapes.
at Wed, 13 May 2026 12:37:44 +0000
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Minor Hotels, a global hospitality leader with more than 640 properties in operation and committed development across 63 countries including Asia Pacific, the Middle East, Africa, Europe and the Americas, has announced the signing of Anantara Somabay Resort & Residences, marking a significant milestone in the group’s strategic expansion in Egypt.
at Wed, 13 May 2026 12:09:52 +0000
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Malaysia Airlines continues to focus on operational consistency and customer flexibility amid today’s evolving operating environment.
The airline maintained on-time performance (OTP) above 90% throughout April, marking the second consecutive month of average OTP above the 90% level, while consistently exceeding its 85% target since January 2026. This sustained performance reflects ongoing operational improvements across the network, including enhancements to boarding processes and on-ground support, contributing to a smoother and more dependable travel experience for customers.
at Wed, 13 May 2026 11:37:48 +0000
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In line with its innovation and digital transformation strategy, PROMPERÚ, Peru’s tourism promotion agency, has officially launched an AI-powered virtual travel planning assistant, integrated into its official tourism portal Peru.travel, marking a new milestone in the promotion of the country as a travel destination.
at Wed, 13 May 2026 10:33:54 +0000
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Paris Society, the hospitality group behind some of the most iconic dining and nightlife addresses globally, is bringing Le Piaf, its most celebrated piano-bar concept to Dubai for the first time. Opening May 20th at Jumeirah Emirates Towers, Le Piaf marks the concept’s first address outside of Europe.
at Wed, 13 May 2026 10:24:08 +0000
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The New Terminal One at New York John F. Kennedy International Airport today announced that Air Europa will relocate its New York operations to the New Terminal One when the international terminal opens its first gates in 2026, marking an important milestone for the airline’s growth in New York and enhancing direct connectivity between the United States and Spain.
at Wed, 13 May 2026 09:38:29 +0000
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This summer, Brown’s Hotel unveils The Brown’s Season, a curated programme of stays and experiences developed in partnership with Champagne Laurent-Perrier.
Brown’s Hotel brings together the very best of London’s iconic summer events curating everything from VIP tickets and transport to fine dining and exclusive experiences. The programme covers some of the city’s most in-demand experiences including the Chelsea Flower Show, Royal Ascot, Wimbledon, and cultural experiences including Photo London and a headline concert at Wembley, with the hotel’s concierge team handling all arrangements.
at Wed, 13 May 2026 06:37:13 +0000
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In 2026, Barcelona commemorates the centenary of Antoni Gaudí‘s death with an extraordinary cultural programme that coincides with the city’s designation as the World Capital of Architecture. From its privileged setting on Passeig de Gràcia, Mandarin Oriental, Barcelona debuts a curated portfolio of guest experiences that connects travellers to the architect’s creative legacy. Ideally situated along this iconic boulevard, the hotel places guests within walking distance of the city’s most emblematic architectural landmarks, allowing them to encounter Gaudí‘s masterpieces with ease.
at Wed, 13 May 2026 06:35:19 +0000
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Mandarin Oriental, Lago di Como is delighted to announce its reopening for the season with a redesigned restaurant, new signature spa treatments and La Primavera in Lake Como accommodation package.
at Wed, 13 May 2026 06:32:51 +0000
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Ever dreamed of sleeping in a suite inspired by the legendary clay court? Or being pampered with VIP access to Roland-Garros? Perhaps even feeling the thrill of watching the live broadcast of the final from the other side of the world? These are just some of the exclusive experiences offered by ALL Accor - the booking platform and loyalty programme of the Accor Group - to celebrate Roland-Garros, from May 18th to June 7th.
at Wed, 13 May 2026 06:29:05 +0000
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As part of a region‑wide celebration of the summer season, Four Seasons Hotel Kuala Lumpur presents a curated selection of fruit‑forward sorbets, desserts and cocktails. The seasonal offering invites guests to enjoy refreshing creations inspired by the simple rituals of summer.
From May 29 to September 6, 2026, Four Seasons hotels across Asia Pacific introduce summer culinary experiences designed for poolside enjoyment and dining, drawing on local ingredients and signature techniques. At Four Seasons Hotel Kuala Lumpur, seasonal fruits take centre stage, showcased through a series of offerings crafted and shared over 101 sun-kissed days.
at Wed, 13 May 2026 06:27:13 +0000
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Hyatt Hotels Corporation has announced the opening of DC Hotel Hangzhou CBD, a vibrant new upscale lifestyle hotel in the heart of Hangzhou’s Central Business District. As the latest addition of the JdV by Hyatt brand in Chinese mainland, the hotel brings a spirited sense of joy, connection, and neighborhood harm to one of Hangzhou’s most dynamic destinations.
at Wed, 13 May 2026 06:20:22 +0000
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Hyatt Hotels Corporation have announced The Standard, Brussels officially joins World of Hyatt, Hyatt’s award-winning global loyalty program. The milestone marks a significant step in the continued integration of The Standard brand into Hyatt’s global ecosystem, further expanding access to its culturally driven hotels for a growing base of loyalty members worldwide. The Standard, Brussels is the first Hyatt hotel in Belgium.
at Wed, 13 May 2026 06:18:17 +0000
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Hyatt Hotels Corporation announced that a strategic master franchise agreement with Huanyue International Holdings (Hainan) Co., Ltd., a subsidiary of Dossen Group, a leading hotel operator in China, to exclusively develop and operate hotels for the Hyatt Select brand in the Chinese Mainland. This collaboration combines Hyatt’s global brand recognition with Dossen Group’s extensive local footprint and operational strength, marking a significant expansion of Hyatt’s portfolio in the region.
at Wed, 13 May 2026 06:16:16 +0000
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IHG® Hotels & Resorts, one of the world’s leading hotel companies, has announced the signing of a franchise agreement for Garner Hotel Jagdalpur, marking the brand’s entry into the state of Chhattisgarh. The 117-key hotel will be developed by Freedom Hospitality and managed by United Hospitality Management (UHM), one of IHG’s trusted third-party management companies in India.
at Wed, 13 May 2026 06:11:15 +0000
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In an industry facing increasing pressure from rising labor costs, talent shortages, growing demand for immediate service, and an increasingly unstable geopolitical environment, specialized co-sourcing models are gaining ground over traditional outsourcing.
According to data from 24/7 Travel Partner Desk (247tpd), a company specializing in customer service operations for the travel industry, this model enables companies to reduce operational costs by between 40% and 50% in functions such as customer service and 24/7 operations. In markets with particularly high cost structures, such as the United States or Northern Europe, savings can reach up to 70%, according to company data.
at Wed, 13 May 2026 06:07:10 +0000
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Dubai has launched the world’s first AI smart bus station. This marks another significant step toward becoming a global leader in the sphere of smart mobility and AI-based urban transportation. Developed by the Roads and Transport Authority (RTA) of Dubai, this groundbreaking project is located at the Mall of the Emirates. It features innovative AI technology and environmentally friendly design.
at Tue, 12 May 2026 17:37:08 +0000
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Australian online travel company Webjet is taking a deep dive into AI-powered travel with the launch of its new Webjet ChatGPT travel app with the aim of making searching for flights and hotels faster, easier and more intuitive.
at Tue, 12 May 2026 17:34:03 +0000
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Hotel Communication Network (HCN) today announced compelling results from a guest survey conducted at a luxury hotel in downtown Chicago. The study involved 179 hotel guests and evaluated perceptions and interaction with HCN Tablets featuring breakthrough AI Concierge technology. HCN’s new advertising platform allows major urban hotels to install fully integrated tablets that automate guest room technologies and enable hotels to deliver personalized guest experiences aligned with their brand, while earning significant revenues from a share of the advertising and ecommerce revenues generated through the tablet.
at Tue, 12 May 2026 14:11:51 +0000
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A next-generation digital tipping platform is entering the hotel market that promises to modernize how hotel guests recognize/reward service staff, simplify operations for employers, and ensure payments flow directly to workers quickly and seamlessly. Launching at HITEC® (Hospitality Industry Technology Exposition and Conference) San Antonio, June 15 to 18 in Booth # 2353, the NFC-powered TIPMO™ by GratifID platform delivers a frictionless tap-to-tip interaction designed to eliminate traditional barriers to gratuities while delivering a more transparent and employee-friendly tipping ecosystem.
at Tue, 12 May 2026 14:10:51 +0000
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Innspire, a leader in digital guest-engagement solutions for hotels and resorts, today announced the successful deployment of its integrated platform at The Statler Hotel at Cornell University, one of the world’s premier teaching hotels. The deployment introduces a seamless digital guest journey (from booking through post-stay) powered by Innspire’s mobile app, AI Concierge, and deep system integrations. The result is faster service, improved operational efficiency, and personalized guest experiences.
at Tue, 12 May 2026 14:07:59 +0000
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Maestro PMS, the leader in cloud hosted, all-in-one, private cloud and on-premises property management systems for independent hotels and resorts, announced the appointment of Adam Wilson as President of the Fullsteam PMS Vertical, with a primary focus on advancing the Maestro platform. He brings extensive experience in SaaS operations, customer success, and hospitality, positioning Maestro for its next phase of innovation and growth.
In this role, Wilson will work closely with the Maestro team to enhance the platform’s usability, expand its integration ecosystem, and deliver greater value to hotel operators navigating an increasingly data-driven and experience-focused landscape.
at Tue, 12 May 2026 14:07:31 +0000
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HSMAI Hawaii members are encouraged to attend a Webinar next week on how guest behavior is evolving, where hotel brands need visibility in the AI ecosystem, and practical strategies for maintaining competitiveness in an increasingly AI-driven marketplace.
at Tue, 12 May 2026 13:38:05 +0000
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Cascading down from rocky cliffs through beautifully landscaped terraces and gardens to a private stretch of beach on the crystal-clear Aegean Sea, the all-new Four Seasons Hotel Mykonos is now confirming reservations ahead of its first summer season.
at Tue, 12 May 2026 13:33:46 +0000
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As gas prices remain high across the country, Red Roof®, an award-winning leader in the lodging industry, is helping travelers make their summer road trips more affordable, and enjoyable, with its new Finding Your RoutesTM summer promotion.
at Tue, 12 May 2026 12:26:40 +0000
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Holland America Line’s Rotterdam has returned to service following a two-week dry dock in the Netherlands.
The cruise line’s flagship has welcomed guests back onboard for the ship’s summer Northern Europe season.
at Tue, 12 May 2026 12:07:16 +0000
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Qatar Airways is expanding its services across international markets, and is resuming flights operations to Helsinki, Finland, and to Tokyo Haneda, Japan from 15 July.
at Tue, 12 May 2026 12:06:47 +0000
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Global Travel & Tourism is forecast to continue outpacing wider economic growth in 2026, with the sector expected to contribute $12TN to the world economy, accounting for 9.9% of global GDP, according to new data from the World Travel & Tourism Council, sponsored by Chase Travel, Lead Research Partner.
at Tue, 12 May 2026 12:04:45 +0000
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Dida Holdings, the global travel distribution platform, and WEX, a global provider of intelligent payment solutions, today announced a 7-year strategic partnership focused on improving how travel bookings are paid and settled across global markets.
at Tue, 12 May 2026 12:01:20 +0000
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Air Tahiti Nui, the flagship carrier of French Polynesia, has launched the Tiare Specialist Program, a new professional development and loyalty initiative designed exclusively for travel advisors selling Tahiti.
at Tue, 12 May 2026 11:36:11 +0000
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In line with Ajman Vision 2030 and the Emirate’s tourism diversification objectives, Dept of Tourism, Culture & Media Ajman continues to strengthen Ajman’s position as a leading destination for leisure, sports, and premium lifestyle tourism experiences through strategic international partnerships and world-class events.
at Tue, 12 May 2026 10:40:17 +0000
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Travel Compositor, a leading provider of booking engine solutions for online leisure travel sellers and part of Travelsoft, the global Travel SaaS group powering travel distribution and packaging technologies worldwide, today announced a strategic evolution of its leadership structure. This step marks a new phase of growth, international consolidation, and long-term business continuity within the broader group strategy.
As part of this transition process, the company has communicated that its founder and current CEO, Manuel Aragonés, will conclude a journey of more than 12 years leading the company in October 2026, when he will step down from his executive duties in line with his planned retirement.
at Tue, 12 May 2026 07:24:49 +0000
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TripWorks, the first AI‑ and BI‑powered booking and operations platform built specifically for tour and activity operators, today announced that it has been named Travel Tour Platform of the Year in the 2026 TravelTech Breakthrough Awards. The annual program recognizes the most innovative companies, products and services shaping the future of travel technology, with thousands of nominations submitted from around the world.
at Tue, 12 May 2026 06:28:16 +0000
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Four Seasons Resort Oahu at Ko Olina announces the appointment of Jason de Vries as General Manager. A seasoned hospitality leader, de Vries brings more than two decades of experience with Four Seasons, spanning both city properties and resort destinations. In his new role, he oversees operations and management of the 370‑room oceanfront resort, set within the Ko Olina community on Oahu’s western coast.
at Tue, 12 May 2026 05:57:29 +0000
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Palazzo Genazzini, a restored historic lakeside property in the heart of Bellagio, will open on 1 June 2026 following an extensive redevelopment by Francesco Pastorelli Architetti and Studio Reveria.
Positioned directly on the waterfront in one of Italy’s most iconic destinations, the 35-room boutique hotel brings renewed life to a landmark building with origins dating back to 1721. Combining historic architecture with contemporary Italian design and panoramic views across Lake Como, Palazzo Genazzini represents a significant new addition to the region’s luxury hospitality landscape.
at Tue, 12 May 2026 05:54:55 +0000
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As summer sets in, Qatar’s coastline offers a refreshing way to experience the country, where tranquil northern shores, vibrant city beaches and dramatic desert landscapes come together along the Arabian Gulf. Whether it is a quiet morning by the water, a family day out or an active beach escape, each destination offers a distinct experience shaped by its surroundings. The country offers a diverse mix of public and private beaches, catering to a wide range of preferences, from open-access natural shores to curated beachfront destinations.
at Tue, 12 May 2026 05:52:58 +0000
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Aeroplan, Canada’s leading travel loyalty program, has announced a new strategic partnership with Hertz, one of the world’s largest vehicle rental companies. This collaboration extends across Hertz, Dollar, and Thrifty, and is the latest example of Aeroplan’s commitment to expanding its partner ecosystem, providing members with more opportunities to earn rewards, unlock premium benefits, and accelerate their journey to Aeroplan Elite Status.
at Tue, 12 May 2026 05:52:54 +0000
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The centennial summer for American Airlines is shaping up to be one for the record books, with the airline set to welcome more customers than ever across its largest summer schedule to date.
During American’s summer travel period, which runs from May 21 through Sept. 8, the airline expects to welcome 75 million customers across 750,000 flights, smashing its previous record set in 2019. The summer kicks off with Memorial Day weekend, when American expects to welcome more than 4.2 million customers across more than 40,000 flights from May 21 through May 26. The most traveled day that weekend is Friday, May 22.
at Tue, 12 May 2026 05:50:13 +0000
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