TIPTO, a membership group of independent tour operators, provides training, marketing support and events to UK travel agents. On this platform as well as online training modules for each of its members you will find competitions and incentives; news items from TIPTO and its supplier members; and you can view and book on to one of the ‘Face 2 Face with TIPTO’ events nationwide.
Ocean Cruise guides
How to sell - Adventure cruising
Your clients enough of the standard ports of call? One of the great things about cruise is that adventure doesn’t mean foregoing comfort. But how do you get them to try it? We’ve boiled adventure cruise down to its purest essence to help you. Learn more..
How to sell - Ex-UK Cruises
Welcome to the how to sell ex-uk cruises guide. Over the next few pages we outline some examples of how you can best introduce the idea of an ex-uk Cruise to your client — whether they have, or haven’t, cruised before — and then show some great examples of what’s available this year.
How to sell - Family cruises
This step-by-step walk-through will hopefully help shed some light on what’s available for a family of four on today’s market.
How to sell - Luxury cruising
How, as a travel agent, do you cater for the luxury market? Simple, it’s all about service and knowledge. Customers expect a certain level of service, and if you want to crack the luxury sector you must become an extension of those brands. Learn more..
How to sell - Pre & post stays
Cruise’s greatest asset is also one of its weaknesses. While visiting multiple destinations in a short period of time makes for a great holiday, guests often sail out of destinations wishing they could have spent a bit more time there. In turn staying longer and spending more.
How to sell - Your first cruise
There is a cruise to suit every customer, every holiday experience and every time of the year. Let’s guide you into making the right recommendation. Selling cruise need not be complicated.
How to sell - Solo travel
How, as a travel agent, do you cater for the singles market? From the experts we speak to, we learnt that it’s all about making customers feel at ease.
How to sell - To millennials
Forget pigeon-holing, there is a cruise out there for everyone and this includes under-35s. Cruise lines are increasingly looking to attract younger customers. Learn why 20-somethings would love a cruise if they understood what was available.
How to sell - Mini cruise
This guide contains mini-cruise itineraries – perfect for those without much free time, or for new-to-cruise customers
How to sell - Norwegian fjords
A year round destination for all ages and close at hand. Spectacular in every way. With summer cruises in search of the midnight sun and lush landscapes. Whilst the winter appeal is the chance of seeing the aurora borealis and snow capped peaks.
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Course of the Month
The Swiss Travel System Excellence Program is a new e-learning platform for everyone wanting to know all about Switzerland. Heidi and Peter accompany trade experts on a virtual learning experience about Switzerland's public transport system. By doing so, agents learn the fundamentals of public transport in a fun and professional way so they can serve their clients even better.