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Etihad Airways has been ranked among the top airlines globally in the prestigious 2025 AirHelp Score, achieving an exceptional overall score of 8.07 out of 10 and jumping an impressive nine places year-on-year.
Widely recognised as one of the world’s most comprehensive and trusted airline rankings, the AirHelp Score evaluates carriers equally on three key pillars: on-time performance, customer opinion and claim processing. The 2025 results are based on flight data from 1 October 2024 to 30 September 2025 and surveys from more than 11,500 passengers across over 60 countries. at Thu, 27 Nov 2025 14:13:42 +0000
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Air Canada, the largest Canadian airline and Canada’s flag carrier, is offering discounted return fares this Black Friday for UK and Irish customers travelling to Canada, the US, Mexico and the Caribbean.
From 09:00 on 27 November to 11:59 on 3 December, UK customers will receive an up to £50 discount when booking Economy seats. Meanwhile, travellers in Ireland will get up to €50 off select fares. at Thu, 27 Nov 2025 14:04:34 +0000
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Web in Travel (WiT) kicks off WiT Seoul 2025 today, convening many of APAC’s most influential leaders, innovators and entrepreneurs, to debate what the next two decades hold for the travel industry.
The theme, “The Next 20”, challenges the industry to look beyond recovery cycles and short‑term gains, and instead design travel that is smarter, more connected, and more conscious. Sessions will spotlight how AI, sustainability, and shifting consumer expectations are reshaping discovery, booking, and experiences. at Thu, 27 Nov 2025 14:02:15 +0000
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The Hospitality Sales and Marketing Association International (HSMAI) Middle East and Africa (MEA) has successfully wrapped up its 8th annual Commercial Strategy Conference in Dubai. 400+ delegates, 83 speakers, 55 different discussions across 9 formats, 39 ROCKSTAR award submissions and a 15 percent increase in attendance compared to last year at Thu, 27 Nov 2025 13:52:38 +0000
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British Airways is expanding its network with the launch of two new short-haul additions to its route map, including Tivat in Montenegro and Guernsey in the Channel Islands.
The UK’s flag carrier will launch seasonal flights to Tivat from London Heathrow Terminal 3 on 14 May 2026, operating during the summer season. British Airways has also announced year-round flights to Guernsey, commencing on 19 April 2026. at Thu, 27 Nov 2025 11:26:36 +0000
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Two of the world’s most remarkable open-air heritage destinations, AlUla in north-west Saudi Arabia and Pompeii in southern Italy, have come together in a new collaboration that will redefine how travellers experience the past. UNESCO World Heritage destinations unite to share knowledge, improve conservation, and inspire travellers through living history and cultural exchange. at Thu, 27 Nov 2025 11:13:10 +0000
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Fasten your seatbelts as the Ferrari World Yas Island, Abu Dhabi Fanzone is back from December 3 to 7, 2025, bringing fans an elevated, Ferrari-inspired race-week experience. Every year during the electrifying Formula 1 season, the award-winning theme park becomes the ultimate destination to follow the Abu Dhabi Grand Prix, broadcasting every practice session, qualifying round and the final race live under its iconic red roof. With the action taking place just moments away at Yas Marina Circuit, fans can enjoy five days of F1 excitement from the heart of Ferrari World Abu Dhabi. at Thu, 27 Nov 2025 11:02:02 +0000
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Jamaica’s tourism Mecca, Montego Bay, has signalled its readiness for the phased resumption of tourism activities following Hurricane Melissa, with the homeporting of TUI Cruises’ Mein Schiff 1 vessel carrying 2,894 passengers. at Thu, 27 Nov 2025 10:57:36 +0000
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The Other House, the pioneering group of Residents Clubs redefining hospitality for the modern traveller, has unveiled its new Autumn collection of uniforms created in collaboration with renowned British designer James Lakeland. The uniforms perfectly reflect The Other House ethos that its team should feel as beautifully dressed as their most stylish residents. at Thu, 27 Nov 2025 10:29:01 +0000
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mirates, the world’s largest international airline, will deploy its Airbus A350 across all seven weekly flights to Baghdad starting 1 January 2026.
The A350 will replace the current Boeing 777 operating flights EK 943/944 four times weekly, offering customers it’s latest cabins for a more consistent travel experience on every flight. at Thu, 27 Nov 2025 10:20:21 +0000
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On December 2, TIME will announce the recipients of the first-ever TIME100 Impact Awards Abu Dhabi, recognizing leaders shaping the future of their industries and communities. TIME will host a celebration in Abu Dhabi on December 5 during the Formula 1 Etihad Airways Grand Prix weekend. at Thu, 27 Nov 2025 10:18:12 +0000
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England’s Coast, the coastal booking and inspiration tool, is gearing up for an exciting 2026 across the coastline. From stylish new and refurbished hotels and vibrant arts and cultural reopenings, to scenic walking trails and ambitious coastal rewilding projects, explore a multitude of ideas for an adventurous coastal short break or day trip on the coast, no matter the season. at Thu, 27 Nov 2025 09:49:13 +0000
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TAP Air Portugal is launching a mega Black FLYday campaign with promotional fares for all of the airline’s destinations. In 2026, it will be possible to fly within Portugal and to Europe from £43, discover Africa from £210, cross the Atlantic to North America from £350, or embark on an adventure to Brazil with fares from £490.
Promotional tickets included in the Black FLYday campaign can be purchased between November 26 and December 2, 2025, for travel between January 13 and May 15, 2026, on flights operated by TAP. at Thu, 27 Nov 2025 09:46:02 +0000
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Centara Hotels & Resorts, Thailand’s leading hotel operator, announces significant progress across its Environmental, Social and Governance (ESG) pillars, reaffirming its commitment to driving sustainable tourism and elevating Thailand’s hospitality sector through responsible and forward-thinking business practices. at Thu, 27 Nov 2025 09:34:04 +0000
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UAE-headquartered Global Hotel Alliance (GHA), the world’s largest alliance of independent hotel brands, has revealed how the world will travel in 2026, based on insights from members of its award-winning GHA DISCOVERY loyalty programme, which now counts 32 million-plus travellers globally.
Survey results point to a more intentional traveller, one who values connection, comfort and authenticity over excess. From the rise of discerning spending and lifestyle-based loyalty to Asia’s continued dominance as a dream destination, travel in 2026 will be smarter, slower, and more personal than ever before.
Members in the UAE are among GHA’s most frequent business and luxury travellers. Around 68% prioritise high-end stays and exclusivity, with access and experience valued far more than discounts. They’re also deeply motivated by culture and cuisine abroad, with dining and local experiences ranking high on their travel wish lists for 2026.
Here’s what the travel landscape will look like: at Thu, 27 Nov 2025 09:25:22 +0000
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THE SUMMYT SHOWDOWN returns to CLYMB™ Yas Island, Abu Dhabi with another competition designed to test limits and raise spirits. CLYMB™ brings enthusiasts two action-packed days of strength, skill and community to the region’s tallest indoor climbing wall. Whether guests are taking part or cheering from the sidelines, this is where Abu Dhabi’s climbing scene hits new heights. at Thu, 27 Nov 2025 09:23:08 +0000
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In 2026, Lufthansa will celebrate a significant anniversary: 100 years since the founding of the first Lufthansa in 1926. To mark this special occasion, the crane airline is taking off with a unique “anniversary fleet” that combines tradition and innovation in an impressive design. at Thu, 27 Nov 2025 08:33:58 +0000
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easyJet and easyJet holidays have launched their annual Black Friday sale, giving customers the chance to bag a bargain break this winter.
The airline is offering up to 10% off flights across its unrivalled short-haul network, for flights departing between 5 December 2025 and 22 March 2026, available to book from today until 11pm on 1 December 2025. at Thu, 27 Nov 2025 08:30:50 +0000
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Jetstar has launched a new loyalty product exclusive to Club Jetstar members, enabling Qantas Frequent Flyers to unlock significantly more Qantas Points and up to 75 bonus Status Credits annually when flying with the low-fares carrier.
By signing up to Qantas Frequent Flyer Extra, members will earn points across all eligible Jetstar fares, including Starter Fares for the very first time. This allows travellers to make the most of Jetstar’s growing network and low prices while still earning valuable rewards. at Thu, 27 Nov 2025 08:28:27 +0000
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British Airways has been unveiled as the first Founding Partner of Olympia, becoming the naming rights partner for its new music venue and theatre, and offering exclusive benefits to its Club members.
Built as an events and exhibitions venue almost 140 years ago, Olympia is being transformed into a world-leading showcase for global culture, live entertainment, innovation and creativity.
As well as the heritage halls, a new music venue and an outstanding customer-experience theatre, the reimagined destination will be home to two new hotels, 30 bars, restaurants and eateries – offering food ranging from grab-and-go to fine dining, 550,000 sq. ft of best-in-class offices and 2.5 acres of new public space that will be animated with a year-round enlivenment programme. Olympia is planning a phased opening of these new venues from early 2026. at Thu, 27 Nov 2025 08:24:32 +0000
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Qatar Airways has launched ‘Qatar Airways United’, a social development initiative created in partnership with internationally acclaimed football legend, Rio Ferdinand. The global project connects Ferdinand with Qatar Airways’ world-class sports partners to deliver community-building opportunities that focus on inspiring confidence and ambition in young people. at Thu, 27 Nov 2025 08:21:08 +0000
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The Emirates A350 aircraft will make its debut in Canada on 1 February 2026* and serve the Montréal-Dubai route. The A350 aircraft will replace the current Boeing 777 aircraft operating the daily service and its deployment marks the introduction of Emirates’ latest cabin class, Premium Economy, in Canada.
Emirates’ A350 aircraft features the airline’s latest interiors, industry-first technologies and innovations, and its roll out reinforces Emirates’ commitment to customers in Canada. Customers flying to and from Montréal will now have more choice when making travel plans and can enjoy exceptional levels of comforts onboard. Emirates’ A350 aircraft features three cabin classes with 32 Business Class seats in a 1-2-1 layout, 28 Premium Economy seats with generous legroom, and 238 Economy Class seats. at Thu, 27 Nov 2025 08:16:40 +0000
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Singapore Airlines is launching a range of gourmet desserts for its Premium Economy Class and Economy Class customers for the first time, designed by Guest Chef Monica Galetti to accompany her new suite of menus.
The exclusive dessert range includes a Salted Caramel and Honeycomb Pot for Economy Class – an indulgent layered dessert, encapsulated in a pot with an exclusive wrap-around sleeve featuring the Airline’s signature Batik print. In Premium Economy Class, customers can look forward to a Salted Caramel and Honeycomb Delice, served on elegant custom-made porcelain serviceware. Both dishes take inspiration from Monica’s childhood favourite treat - the Hokey Pokey from New Zealand. at Thu, 27 Nov 2025 08:14:42 +0000
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Snow is falling in the French Alps and Isère’s ski resorts are getting ready to open. France’s third largest mountain range is home to 21 ski resorts and 1,200 km of runs from big name resorts including Alpe d’Huez Grand Domaine Ski and Les 2 Alpes to smaller but equally impressive ski domains such as Les 7 Laux and Chamrousse. But Isère doesn’t just offer great skiing, it offers an alpine escape that is accessible, affordable and stress-free. at Thu, 27 Nov 2025 08:12:43 +0000
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There is only one Hong Kong Suite because there is only one Hong Kong. A key milestone in Island Shangri-La’s multi-year renovation, the hotel proudly announces the launch of Hong Kong Suite. Rising high above the thriving city on the 50th floor, the suite offers sweeping views of Central and Victoria Harbour, giving guests a bird’s-eye view of the city’s vibrant pace at Thu, 27 Nov 2025 08:09:02 +0000
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W Maldives celebrates significant moment with its first ever Green Globe certification, a recognition that reinforces the resort’s long standing dedication to sustainability. The achievement reflects the team’s work in building smarter, more responsible systems that support both exceptional guest experiences and the natural environment that surround the island. at Thu, 27 Nov 2025 08:07:25 +0000
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The Future Hospitality Summit (FHS) Saudi Arabia - the Kingdom’s most influential hospitality investment conference - will return to the Mandarin Oriental Al Faisaliah in Riyadh from 20-22 April 2026 following the success of this year’s event, which brought together over 1,100 global hospitality investors, innovators and senior decision-makers and facilitated 11 high-profile hotel signings and strategic announcements, reinforcing Saudi Arabia’s drive to deliver over 362,000 new hotel rooms by 2030 through its USD$10 billion tourism development pipeline as part of Vision 2030. at Wed, 26 Nov 2025 20:56:48 +0000
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Joan Templeman, the beloved wife of Sir Richard Branson, passed away peacefully at the age of 80, leaving behind a profound legacy of love, resilience, and quiet strength that shaped one of the world’s most recognisable entrepreneurial families. Known for her warmth and wit as much as her steadfast loyalty, Joan was the emotional anchor of the Branson household for nearly five decades — a grounding presence through triumphs, tragedies, and the extraordinary global expansion of the Virgin Group. at Wed, 26 Nov 2025 16:01:21 +0000
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For many UK travellers booking tickets to India for the first time, the most critical preparation step is understanding how the e-visa system works and how airport immigration procedures unfold on arrival. India’s entry process is structured, document-heavy and very dependent on following instructions carefully. Knowing each stage—from online application to customs clearance—helps reduce delays and prevent avoidable complications. at Wed, 26 Nov 2025 13:00:08 +0000
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Six Flags Qiddiya City, Saudi Arabia’s first-of-its-kind theme park and entertainment destination, will welcome visitors from the 31st December, 2025. at Wed, 26 Nov 2025 11:47:30 +0000
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Back by popular demand, Kuramathi Maldives – available exclusively through Kuoni in the UK - is thrilled to announce the return of Campioni Soccer Academy next Summer, a two-week celebration of sport, sunshine, and island spirit. Set against the turquoise backdrop of the Indian Ocean, Campioni transforms Kuramathi’s pristine football pitch into a world-class training ground for aspiring young players aged 4 to 16 years. Welcoming one of England’s best known and most loved football icons Stuart Pearce MBE, and Manchester United’s treble-winning defender Wes Brown, each joined by UEFA ‘A’ licensed coach Adrian Whitbread, this year Campioni promises two unforgettable weeks of daily training sessions in paradise. at Wed, 26 Nov 2025 07:10:24 +0000
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The introduction of dinners at Green Michelin starred restaurants, visits to organic wine producers and more private guided visits are some of the new elements brought in by Hedonistic Hiking for 2026 to further boost its commitment to sustainable tourism. The new measures will increase the current support given to local communities and businesses at the same time as improving guests’ overall experience on the gastronomic hiking tours in Italy, Australia and the UK. at Wed, 26 Nov 2025 07:08:00 +0000
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Since the Innsbruck region is so full of wonder and delights in the festive season, our advent calendar starts well before December: in fact, the Christmas markets in the old town and on the market square open their doors as early as 15 November. The air is filled with the sound of trumpets, the magnificent Christmas tree appears tall and resplendent in front of the Golden Roof, and – a little later – stalls start drawing visitors in with their unique gifts and delicious delicacies. at Wed, 26 Nov 2025 07:05:55 +0000
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Air Canada today announced a further expansion of its Summer 2026 global schedule to Europe with new destinations from Toronto and Montréal, plus a new European route from Halifax. From Montréal, Air Canada will offer non-stop service three times weekly to Germany’s capital, Berlin, and three times per week to Nantes, France. The airline will launch service to Ponta Delgada in the Azores from Toronto, and it is also adding a second international destination from Halifax to Brussels. Additionally, Air Canada will be resuming its Montréal -Tel Aviv seasonal route for next summer. at Wed, 26 Nov 2025 07:02:07 +0000
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Air travel in Southeast Asia is growing at a rate well above the global average. According to SITA’s latest Travelers’ Voice, Passenger IT Insights 2025 report, nearly two in three travelers now expect faster airport processing and more control over their journey. Cambodia has responded with Techo International Airport (KTI) — a landmark project by Cambodia Airport Investment Co. Ltd. (CAIC), a subsidiary of Overseas Cambodian Investment Corporation, in partnership with the State Secretariat of Civil Aviation (SSCA)— bringing world-class infrastructure and SITA’s next-generation airport systems to the country’s new capital gateway.
Replacing the former Phnom Penh International Airport, Techo International Airport represents the centerpiece of Cambodia’s aviation strategy to attract international visitors and boost trade. The three-runway airport can handle 13 million passengers annually in Phase 1, with capacity expected to increase to 30 million in Phase 2 and 50 million in Phase 3. at Wed, 26 Nov 2025 06:58:44 +0000
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The Luxury Collection unveils its new global campaign starring Justin Theroux: I am The Luxury Collection. Created in partnership with Stept Studios, the campaign is a bold celebration of the beautiful dualities that define the brand – where heritage meets modernity, whimsy meets intention, and global sophistication meets deeply local character. Spanning more than 130 storied hotels and resorts across 40 countries, The Luxury Collection continues to invite travelers to explore the world’s most captivating destinations through a lens of timeless yet contemporary luxury. at Wed, 26 Nov 2025 06:55:58 +0000
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This Christmas, private phinisi yacht specialists Silolona Sojourns have rare availability over the peak period for private charters across both their boats, Silolona and Si Datu Bua, perfect for a festive family trip.
This season, both boats will be in Raja Ampat, renowned for its magnificent biodiversity and a diver’s and snorkeller’s paradise. With over 600 islands to explore, the possibilities for adventure on-land and at sea are endless. Silolona takes guests to the Misool Islands to discover hidden bays and untouched cliffs, where limestone peaks create an otherworldly landscape. Beneath the water, guests are immersed in colourful coral jungles and may encounter rare aquatic life, from dugongs to hawksbill turtles, as well as the more common manta rays and whale sharks. at Wed, 26 Nov 2025 06:51:51 +0000
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Maestro PMS has recently enhanced its Online Gift Card module, giving independent hotels, luxury resorts, and multi-property groups new tools to grow guest loyalty, increase brand visibility, and drive repeat bookings throughout the year. With consumer demand for personalized digital gifting at an all-time high, this upgraded module empowers hoteliers to use gift cards as more than a point-of-sale transaction. Now, they serve as powerful tools for marketing, engagement, and revenue growth. at Wed, 26 Nov 2025 06:49:01 +0000
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RelocateU, the corporate housing provider redefining sustainability in global relocation, has been honoured with the Sustainability Initiative of the Year award at the Forum for Expatriate Management (FEM) Awards 2025, winning across all three regions: EMEA, APAC and the Americas. This rare triple recognition underscores RelocateU’s leadership in aligning profit with purpose and delivering measurable environmental and social impact worldwide. at Wed, 26 Nov 2025 06:47:19 +0000
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Etihad Airways carried 2.0 million passengers in October 2025, a 28% increase compared with the same month last year.
Year-to-date, Etihad has now carried 18.1 million passengers, representing 19% growth over the first ten months of 2024. The airline maintained an 88% passenger load factor in October and year-to-date, demonstrating effective capacity management alongside rapid expansion. at Wed, 26 Nov 2025 06:46:29 +0000
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