Q. What are the minimum requirements for my PC?
To view this site the following must be enabled:
JavaScript
Cookies
For your browser we recommend using Microsoft Edge, Mozilla Firefox, Google Chrome & Safari.
Sometimes, internet connections may be interrupted which may cause the web page to look different - If you feel the page is not reading correctly, use CTRL + F5 to refresh it.
Q. How do I change my password?
To change your password please go to
My Profile
Q. I haven’t received my password reset email. What should I do?
Please check your junk folder and if it’s not there contact
technicalsupport@equatorlearning.com Let us know the name of the site you are trying to access.
Q. How do I update my personal details?
To edit your personal details, login and go to
My Profile
Q. How do I view/download my certificate?
To download your certificate login and go to
My Certificates
Q. My name is spelled incorrectly on my certificate. How do I change it?
First login and then edit and correct your name in your
profile. Then download your certificate again from
My Certificates.
