Support

Frequently Asked Questions

I’ve forgotten my password
Click on the “Forgotten password” link on the login popup box, enter your email address and press submit. Your password will then be emailed to you.

How do I change my password?
Login with your existing password and go to My training profilethen click on the Personal settings tab, enter your new password and press Save.

How do I change my email address?
Login to your account and go to My training profilethen click on the Personal settings tab, enter your new email address and press Save.

How do I see what courses I have signed up to?
Login to your account and go to My training profilethe list of courses you are signed up to will be displayed under the My training courses tab.

How many points do I gain per course?
You gain a total of 20 points for every course that is powered by Equator Learning (the force behind the Online Travel Academy). In addition, you will also gain 10 points for all other courses available on the Online Travel Academy.

For more information go to My training profile.

If you have any further questions, please contact us using the email addresses below:

Technical Queries
:
technicalsupport@equatorlearning.com

Sales E
nquiries:
sales@equatorlearning.com

GDS Queries:
gds@equatorlearning.com

 

 

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